flowgptTerms of Use

When you create an account on flowgpt, you enter into an agreement with us to use our platform according to the terms set out here. We operate flowgpt as a gaming and sportsbook platform available in supported jurisdictions. Our services include slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala AFF, Champions League, badminton, MotoGP), and esports offerings (Mobile Legends, Free Fire, PUBG Mobile).

These terms govern your use of flowgpt across all platforms—web browser, Android app, and mobile web. They cover account creation, deposits and withdrawals, bonus terms, dispute resolution, and your rights and obligations as a user. By registering on flowgpt, you confirm that you have read and accepted these terms in full.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you have questions about whether flowgpt is permitted in your region, consult local authorities or legal counsel before registering.

Account Opening and User Eligibility on flowgpt

To open an account on flowgpt, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. During registration, you provide your name, email address, phone number, and date of birth. You are responsible for ensuring all information is accurate and current. Providing false information may result in account suspension or closure.

Once registered, your account is active but limited. To deposit funds and access our full range of games and markets, you must complete identity verification (KYC). We require a government-issued ID (such as a KTP for Indonesian residents) and a proof-of-address document (utility bill, bank statement, or rental agreement). Our verification team reviews these documents within one business day. Once approved, you can deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet).

Note: We reserve the right to request additional documentation or information at any time to comply with regulatory requirements or to verify account ownership.

You are responsible for maintaining the confidentiality of your password and account credentials. Do not share your login details with anyone. If you suspect unauthorized access to your account, change your password immediately and contact our support team. We are not liable for unauthorized access resulting from your failure to protect your credentials.

We may suspend or close your account if you violate these terms, engage in fraudulent activity, or breach applicable law. Account closure is permanent; any remaining balance may be forfeited unless required by law to be returned.

Deposits, Withdrawals, and Bonus Terms on flowgpt

Deposits to flowgpt are processed through our payment partners. DANA, e-wallet, and mobile banking deposits are instant. local payment and online payment may take a few minutes. Bank transfers typically complete within 1–2 hours during business hours. We do not charge deposit fees; the amount you enter is the amount credited to your wallet. Your deposit is final and non-refundable once processed.

Withdrawals from flowgpt are subject to a compliance review. When you request a withdrawal, our team verifies your account activity against our terms and applicable regulations. This review typically takes 24–48 hours. Once approved, funds are sent to your registered payment method. Bank withdrawals may take an additional 1–2 hours to settle in your account. We do not charge withdrawal fees.

On flowgpt, we enforce transparent deposit and withdrawal procedures, with all fees disclosed upfront and all timelines clearly communicated.

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Bonus offers on flowgpt are subject to specific terms and conditions. Any bonus credited to your account is promotional credit and may carry wagering requirements or game restrictions. We publish bonus terms clearly before you claim any offer. Bonuses are non-transferable and may expire if not used within the stated timeframe. We reserve the right to modify or withdraw bonus offers at any time.

Your wallet balance on flowgpt covers all entertainment categories—slots, live casino, sportsbook, and esports. Funds are not segregated by game type. You may move your balance freely between categories without additional fees or restrictions.

Dispute Resolution and Your Rights on flowgpt

If you believe an error has occurred on your account—such as an incorrect game outcome, a missing deposit, or an unauthorized transaction—contact our support team immediately. Provide as much detail as possible, including the date, time, game name, and stake amount. Our team will investigate and respond within standard business hours. We maintain detailed transaction logs and game records to resolve disputes fairly.

We use certified random-number generators (RNGs) for all games on flowgpt. Game outcomes are determined by algorithm and cannot be influenced by player behavior or platform manipulation. If you dispute a game outcome, we can provide technical evidence of the RNG result.

Our services are available only where local law permits. If you access flowgpt from a jurisdiction where our services are prohibited, we may close your account and forfeit any remaining balance. Users are responsible for verifying compliance with their own jurisdiction's law.

These terms are governed by the laws of the jurisdiction in which flowgpt operates. Any disputes arising from your use of flowgpt are subject to the dispute resolution procedures outlined in our full legal notice. For further information, visit our legal notice page or contact our support team through in-app help or email.